Cancel & Get a Refund from SV Audible US Charge (Amazon)

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And so I thought it was a fraud, which I reported to BDO (my bank) right away via email.



 I was not asking for them to block my account, I was just wondering if it's something that I really bought from somewhere. But I didn't get the best customer service from BDO when they contacted me. Their initial response was if I wouldn't agree to block my card, then BDO won't be held liable to any further unknown charges moving forward. He kept repeating their policy, which I understand. Yet, my only question was, what was the charge for?

And so I did my own investigation. I searched online for the code which appears on my BDO mobile app: POS W/D SV Audible US 888-283-505 ATP US ... Then I came across this helpful blog from RAJ. Thanks, man! I just followed him on facebook by the way. So I did as he instructed, I went to Amazon website and initiated a live chat with one of their best customer service agents, her name is Lizel (Lizel D.) I gave her a 5-star rating.


Lizel was very nice. I told her that I didn't know Audible has to be paid for haha, that I only used it once because I listened to John MacArthur's sermon, and that I want a refund. Not more than 5 minutes, I got my account canceled, got my $14.95 back, and retained my audiobooks. She did it all. She's the best. I think she's not from Amazon, she's an Audible Chat Support - I mean her title.

Anyway, so there. just go to the website as stated above, and initiate a live chat and they will be able to assist you for sure.

Be sure to also cancel your subscription if unwanted by NOT DELETING THE APP but by going to PlayStore (Android phone), then Subscriptions, check the subscriptions that you opt to cancel, then cancel!

Again, DELETING THE APP WON'T STOP THE CHARGES.

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