Cast and Carry

And so I thought it was a fraud, which I reported to BDO (my bank) right away via email. I was not asking for them to block my account, I was just wondering if it's something that I really bought from somewhere. But I didn't get the best customer service from BDO when they contacted me. Their initial response was if I wouldn't agree to block my card, then BDO won't be held liable to any further unknown charges moving forward. He kept repeating their policy, which I understand. Yet, my only question was, what was the charge for? And so I did my own investigation. I searched online for the code which appears on my BDO mobile app: POS W/D SV Audible US 888-283-505 ATP US ... Then I came across this helpful blog  from RAJ . Thanks, man! I just followed him on facebook by the way. So I did as he instructed, I went to Amazon website and initiated a live chat with one of their best customer service agents, her name is Lizel (Lizel D.) I gave her a 5-star rating. ...

(My call center journey series…) June 25, 2019 … I quit! After 12 years of working in a call center, finally... Yes, I am resigning. I just have to render for 30 days, then it's over. Oh no, don't get me wrong. I love my job here. But I have my reasons... Let me tell you how it all started… God gave this to me. Yes. I remember more than 12 years ago, I was walking along Ortigas, trying to find companies where I could submit my resumes to. I printed more than ten resumes so I must be very careful in choosing to which company should I submit them because I spent 5php per page for colored printing. We didn’t have printer back then, no computer, we had typewriter though. Anyway, so I was wearing a black blazer under the heat of the sun, which was very uncomfy, yet, Nanay said that I should wear that to get a job. Nanay … Yeah, Nanay . I did not trust "me". I didn’t think I could do it. Nanay believed in me. So I prayed for God to give me that job....